Crex Apps Help Center — Find Answers to All Your Questions Here

From registration and deposits to withdrawals, bonuses, and using the app — we cover everything in simple, clear English.

What Would You Like to Know?

Choose a topic and read the full guide

Registration

How to Create an Account

Deposit

Easy Ways to Add Funds

Withdrawal

Fast Withdrawal Guide

Bonus

About Offers & Promotions

App

Download & Installation Guide

Security

Account Security Tips

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How to Create a New Account

Signing up on Crex Apps is quick and easy. Just follow a few simple steps and your account will be ready — you can start playing right away.

1
Go to Registration Page

Click the "Register" button at the top right, or go directly to the /register page. The page loads in just a few seconds.

2
Fill in Your Details

Enter your mobile number, email address, and a strong password. Make sure your name and date of birth are accurate — they'll be verified when you withdraw.

3
Verify OTP

You'll receive an OTP on your mobile. Use that code to verify your number. The SMS typically arrives within 30 seconds.

4
Claim Your Welcome Bonus

Once registration is complete, a welcome offer will be automatically added to your account. You can get a 100% bonus on your very first deposit.

Please Note
  • Each person may open one account only
  • Registration on Crex Apps is strictly prohibited for anyone under the age of 18
  • Enter accurate information — incorrect details may cause issues later

Having Trouble Logging In?

If you've forgotten your password or can't access your account, follow the steps below.

  • Reset Password: On the login page, click the "Forgot Password" button. A reset link will be sent to your registered mobile number or email address.
  • Log in with Mobile Number: If you don't remember your email, you can log in directly using your mobile number.
  • Account Locked? Multiple incorrect password attempts may temporarily lock your account. Wait 30 minutes or contact support.
  • Clear Browser Cache: Login issues are sometimes caused by cached data. Clear your browser's cache and cookies, then try again.
  • Contact Support: If none of the above steps work, reach out to our 24/7 live chat support for a quick resolution.
Two-Factor Authentication (2FA)

Enable Two-Factor Authentication to keep your Crex Apps account more secure. You can activate it easily from your account settings. Each time you log in, a verification code will be sent to your mobile — preventing anyone else from accessing your account.

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Deposit & Withdrawal Guide

All deposit & withdrawal methods on Crex Apps — in one place

How to Make a Deposit

Depositing on Crex Apps is completely hassle-free. Simply choose your preferred payment method and follow the steps below.

1
Go to Deposit Page

After logging in, click on the "Deposit" option from your dashboard.

2
Select a Payment Method

Bkash, Nagad, Rocket, Upay, or bank transfer — pick whichever works best for you.

3
Enter the amount and send

Enter the amount you wish to deposit. The minimum deposit is just ৳200. Once payment is confirmed, funds are usually credited to your account within 1–3 minutes.

Fastest Payment Method

BKash and Nagad are the fastest options — your balance typically updates within 1 minute, even late at night.

Withdrawal Policy

Withdrawing from Crex Apps is just as easy. However, you'll need to complete identity verification (KYC) before making your first withdrawal.

1
Complete KYC Verification

Upload a photo of your national ID or passport from your profile settings. Verification is usually completed within 24 hours.

2
Request a Withdrawal

Click the "Withdraw" button on your dashboard, then select your preferred payment method and amount.

3
Confirm Request

Confirm your request with an OTP. Funds will be credited to your mobile wallet within 5–15 minutes.

Withdrawal Limits
  • Minimum withdrawal: ৳500
  • Daily maximum: ৳1,00,000 (standard account)
  • VIP members can withdraw higher amounts

Payment Method Comparison

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time Fee
bKash ৳200 ৳500 Instant Free
Nagad ৳200 ৳500 Instant Free
Rocket ৳300 ৳500 1–5 minutes Free
Upay ৳300 ৳500 1–5 minutes Free
Bank Transfer ৳1,000 ৳1,000 1–24 hours Free
crex apps

Bonus & Promotions Guide

Learn how to make the most of Crex Apps offers

Welcome Bonus

Get a 100% bonus on your first deposit. Simply deposit a minimum of ৳500 to activate the offer. The bonus will be credited directly to your account.

Reload Bonus

Enjoy special reload offers on deposits every week. A dedicated bonus is also active every Monday for regular players.

Cashback Offer

Don't be discouraged by a loss. Crex Apps offers a weekly cashback — you get back a portion of what you lost.

Referral Bonus

Refer a friend and earn a special bonus when they make their first deposit. Find your referral link on your profile page.

Free Spins

Crex Apps offers free spins during special events and festivals. Look out for exclusive offers on occasions like Eid, Pohela Boishakh, and more.

Tournament Prizes

Join regular tournaments, top the leaderboard, and win big prizes. New tournaments kick off every week.

About Bonus Wagering Requirements

Every bonus comes with wagering requirements, meaning you must place a certain amount in bets before bonus funds can be withdrawn. Full terms are available on each offer's page. For any bonus-related questions, feel free to ask our support team.

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Crex Apps Mobile App User Guide

Download the Crex Apps mobile app and enjoy gaming from anywhere. Separate apps are available for both Android and iOS.

  • Android Installation: Download the APK file from our app page. Before installing, enable "Unknown Sources" in your phone's settings.
  • iOS Install: Search for Crex Apps directly on the App Store and install it. No extra settings or configuration needed.
  • Stay Updated: Using the latest version ensures the best performance. You'll receive an in-app notification whenever a new version is available.
  • Internet Connection: Make sure you have a stable internet connection. A poor connection during live games may cause the game to pause.
  • Keep Notifications On: Keep app notifications turned on to stay updated on special offers and bonuses.

Account Security Tips

Use a Strong Password

Use a password of at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special characters. Do not reuse this password on any other platform.

Do Not Share Personal Information

Never share your password, OTP, or banking details with anyone. Crex Apps will never ask for your password over the phone or by SMS.

Log In From a Trusted Device

Log in from your own device whenever possible. If you use a public computer or an unfamiliar device, always log out when you're done.

Frequently Asked Questions

Answers to the most frequently asked questions

Deposits via bKash or Nagad are usually instant. Occasionally, network issues may cause a delay of 5–10 minutes. If your balance hasn't updated after 15 minutes, contact us on Live Chat with your transaction ID and we'll resolve it promptly.

Withdrawals on Crex Apps are typically processed within 5–15 minutes. VIP members enjoy even faster service. Note that KYC verification must be completed before your first withdrawal. Bank transfers may take slightly longer — up to 24 hours.

No, bonus funds cannot be withdrawn directly. Every bonus comes with wagering requirements — you must place a specified amount in bets before winnings from the bonus can be withdrawn. Full terms and conditions are listed on each bonus page.

Crex Apps is an online gaming platform operating under an international license. We are strongly committed to responsible gaming practices. Users are advised to comply with the laws and regulations of their own country.

If your account is suspended, email our support team immediately at support@crexapps.com. The issue will be investigated and typically resolved within 24–48 hours. You will be informed of the reason for the suspension by email.

No. Under Crex Apps policy, each person may only operate one account. If multiple accounts are detected from the same device or network, all associated accounts may be permanently banned.

Get Direct Help

Our support team is available 24/7, every day of the week

Live Chat

For the fastest resolution, use Live Chat. An agent typically connects within 2 minutes. Click the chat icon at the bottom right of the app or website.

Email Support

For complex issues or document-related matters, email us at support@crexapps.com. You'll typically receive a detailed response within 24 hours.

FAQ Page

Visit our detailed FAQ page for quick answers to common questions. Hundreds of questions are answered in plain, easy-to-understand English.

Still have questions? We're here to help

Join Crex Apps and get support from our experienced team. Registration is completely free.

* Not applicable for users under 18. Please gamble responsibly.

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