Crex Apps — Terms & Conditions In Plain English

By using the crex apps platform, you are considered to have fully accepted these terms and conditions. These terms form a legally binding agreement between you and crex apps. Please read everything carefully before you start.

If you disagree with any part of these terms, please refrain from using crex apps. crex apps will not be held responsible for any issues arising from failure to read the terms and conditions.

• These terms and conditions are governed by the applicable laws of Bangladesh.
• crex apps reserves the right to modify or discontinue its services at any time.
• The Bengali version of these terms and conditions shall be considered the final and authoritative version.

To open an account on crex apps, you must meet a few basic requirements. These are in place to protect all users and ensure the platform runs fairly.

• You must be at least 18 years old at the time of registration.
• Each person is permitted one account only — multiple accounts using the same name, mobile number, or device are not allowed.
• The name, date of birth, and mobile number provided at registration must be accurate.
• For KYC verification, crex apps may request your national ID or other documents at any time.
• Registering with false information may result in account suspension and balance forfeiture.

Crex apps currently supports deposits via bKash, Nagad, and Rocket. Deposit limits and processing times are outlined below.

• Deposits must be made from a mobile banking account registered in your own name.
• Deposits from third-party accounts are not permitted and such payments may be refunded.
• If a deposit fails, notify support within 72 hours.

A few conditions apply before you can withdraw your winnings. crex apps wants your money to reach you quickly and safely — so the process has been kept simple.

• Minimum withdrawal amount is ৳500.
• Withdrawals will only be processed to the same mobile number used for the deposit.
• Withdrawal processing typically takes 10–30 minutes.
• Without completed KYC verification, large withdrawals may take additional processing time.
• Wagering requirements must be met before bonus winnings become withdrawable.

Crex apps regularly offers bonuses and promotions. Each bonus comes with its own terms — make sure you read them before claiming.

• The welcome bonus is for new members only and applies to your first deposit.
• Each bonus comes with a wagering requirement (x times the bonus amount) — details will be specified on the offer page.
• If the same person or device attempts to claim a bonus multiple times, the bonus will be cancelled.
• Bonuses have an expiry date — any unused bonus will be forfeited once it expires.
• crex apps reserves the right to modify, suspend, or cancel any offer at any time.

All games on crex apps run on Provably Fair technology, meaning every result is determined automatically — no human intervention is possible.

• In the event of any dispute over game results, the Provably Fair system logs will serve as the final and definitive record.
• If a game is interrupted due to a technical issue, crex apps will provide a reasonable resolution.
• crex apps is not liable for disconnections caused by network issues on the user's end.
• Game rules may vary across different game categories — please check the help section within each game.

Crex apps is committed to maintaining a fair and safe environment. The following activities are strictly prohibited and may result in permanent account closure.

• Creating or operating multiple accounts.
• Abusing the bonus system or claiming bonuses through fraudulent means.
• Using funds from money laundering or illegal sources on the platform.
• Attempting to gain an unfair advantage by hacking the system or using unauthorized software.
• Threatening or harassing other users.
• Allowing anyone under 18 to use your account.

Crex apps believes gaming is a form of entertainment — not a source of addiction or financial hardship. That's why we are deeply committed to responsible gaming.

• You can set your own daily and monthly deposit limits at any time.
• Self-Exclusion: You can temporarily restrict your own access to the platform for a set period.
• If you're experiencing gaming-related issues, our support team is here to help — in complete confidence.
• Parents and guardians are also responsible for keeping minors away from gaming.

For more details, visit our Responsible Gaming View the page.

Your personal information is completely safe with crex apps. We never sell your data to third parties.

• All data is secured with 256-bit SSL encryption.
• Payment details are not stored on crex apps servers.
• Your information is never shared with third parties unless required by law.

To learn more about our privacy practices, please visit our Privacy Policy View page.

Crex apps reserves the right to update these terms and conditions at any time. Active users will be notified in advance of any changes.

• At least 7 days' notice will be given prior to any major changes.
• You may request to close your account at any time.
• Please withdraw any available balance before closing your account.
• Balances in accounts closed due to terms violations may not be refunded.